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Web Design

Mobile Unfriendly Site = Lost Customers

70% of traffic comes from mobile. How many customers is your mobile-unfriendly site costing you? Statistics and solutions.

XsystemSoft Author
08.01.2026
6 min read

You're probably reading this article on mobile right now. So how does your website look on mobile? Broken? Slow? Then you have a serious problem.

Critical Statistic: 70% of internet traffic comes from mobile devices. Mobile-unfriendly site = losing 70% of potential customers!

Mobile Reality in Numbers

70% Internet traffic comes from mobile
57% Leave sites that look bad on mobile
50% Slow mobile site = going to competitor
85% Expect mobile experience as good as desktop

Signs of a Mobile-Unfriendly Site

If your site has any of the following issues, it's not mobile-friendly:

Horizontal Scrolling

If the page scrolls left and right on mobile, the design isn't responsive. Visitors leave immediately.

Small Text

If you need to zoom to read text, user experience is zero.

Unclickable Buttons

If buttons are too small or too close together, wrong clicks and frustrating experience.

Extremely Slow

Loading over 3 seconds on mobile = 53% of visitors leave the site.

Broken Images

Images overflow, menus overlap, overall appearance is messy.

Menu Issues

Desktop menu doesn't work or is unusable on mobile.

Google Also Cares About Mobile

Important: Google has been using "Mobile-First Indexing" since 2021. This means it ranks based on your site's mobile version. If you're bad on mobile, you're bad on Google too!

Criteria Mobile-Unfriendly Site Mobile-Friendly Site
Google Ranking Low High
Visitor Satisfaction Low High
Conversion Rate Around 0.5% 3%+ potential
Bounce Rate 70%+ 30-40%

Frequently Asked Questions

How can I test if my site is mobile-friendly?

You can use Google's free "Mobile-Friendly Test" tool. Also, you can test by opening your site on your phone. Contact us for a detailed analysis.

Can you make my existing site mobile-friendly?

It depends on your site's infrastructure. Some sites can be updated to be responsive, others require redesign. We can show you the right path with a free analysis.

Mobile app or mobile-friendly website?

For most businesses, a mobile-friendly (responsive) website is sufficient. Apps make sense only for frequently used special services. First make a mobile-friendly site, app can be considered later.

Free Mobile Compatibility Test!

We test your site's mobile performance. We identify issues and provide solution recommendations.

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